Internal medicine ward

The worst. Don’t expect to get an appointment within the same month. They cancel scheduled appointments and twice I’ve had to drive to another surgery to get an earlier appointment or blood tests done. I was even incorrectly advised by the reception too. Doctor was great though.

I have had 3 colposcopy procedures done at this clinic in the last year and I can’t fault the team, every member of staff I have encountered has been absolutely lovely and has completely put me at ease. Thank you

I have worked here and been a patient here. As with the rest of this hospital the service is amazing the staff really care and the place is spotless. Seen and assessed really quickly and all my concerns addressed with care and professionalism. A credit to the NHS

I went there with an emergency referral when I was extremely nervous. Instead of checking me and my baby and assuring me about our safe being, the midwife (Kathy) started arguing with me that I am not supposed to be there as I have a midwife in nbt but sonograph at st micheal. I pointed her out that I am already stressed and she is not helping, doing nothing but boosting it. Then she remembered to say we will except you this time but you blablabla..." all the words blur as the whole thong was pointless. First of all

I think it's pretty discusting how people are so rude and selfish in the comments these ladies have a lot on there hands, think if it was you working here?it is not your average job,every day they have no idea what's going to happen sadly people miscarrying to emergency operations things that can lead to people's appointment being late, the handover forgetting 1 thing the abuse they get,this job must affect them. Why I am here now for my 3rd day is my business but I was upset and rude as I thought they took the biscuit I discharged myself I didn't make it to car park before I collapsed in pain.i literally just told the Dr to go take a long walk of a short cliff, I was so embarrassed but I needed there help, they didn't make me feel like a donut. They are so helpful and sadly im going threw a long miscarriage I can't fault the staff, they are keeping me comfortable as possible

Here for several weeks and treated with care, kindness, compassion and without judgement at all times and by all the staff. Could not praise, or thank, all the nurses, doctors and catering/cleaning staff enough.

WE HAD VERY BAD EXPERIENCE WITH THIS PLACE. MY WIFE WAITED SO LONG FOR HER URGENT APPOINTMENT. WE WENT THERE ON THE APPOINTMENT DAY BUT UNFORTUNATELY THE RECEPTIONIST HAD A LOOK AND SAID THEY HAVE CHANGED THE APPOINTMENT DATE TO A DIFFERENT DATE WHICH WAS AFTER 5 WEEKS SO WE CAME BACK HOME FROM THERE. AFTER 5 WEEKS ACCIDENTALLY WE MISSED THAT APPOINTMENT, WE DIDN'T RECEIVE ANY REMINDER. I RANG UP TO REBOOK AND I WAS TOLD THEY HAVE REMOVED MY WIFE FROM THE LIST. WHEN SHE NEEDED IT URGENTLY. SHE MISSED ONLY ONCE AND HAS BEEN DISCHARGED...

Appointment on time ,nursing staff very friendly and reassuring. Drs very good taking their time to explain fully the procedure ,after procedure fully informed of the next step to be taken . Thank you all at Cotswold clinic.

All staff were friendly and professional food very good and ward kept clean. We'll done everyone made my stay in hospital so much nicer. Thank you

A lot of waiting around, move to a new place, wait around, move to a new place, wait around - all while your parking pay and display is ticking.That said staff were a little more empathetic and care was broadly better then some we have experianced in other parts of Southmead. Broadly speaking I have nothing but respect and admiration for the difficult job the NHS staff provide.