Clock and watch maker

I have used W.E. Clarke twice now for repairs and maintenance to my 24 year old Seamaster. The service from start to finish has been very professional. I feel completely at ease sending off my watch by post, the service they offer is fully insured , all packaging is sent from them. My watch was returned working and they even repaired the original Omega bracelet ( i didnt ask them to ) . feel confident using their services. Good old fashioned service. Thank you.

Caitlin was superb. I ordered a watch on the website that transpired wasn't actually in stock and available to buy. Naturally I was a bit gutted but understood due to the limited nature of the watch. I asked Caitlin to keep an eye out for me on the off chance another was made available. A few days later Caitlin emailed me to say she had managed to source another one!Service absolutely second to none. She could have quite easily have forgotten me but she didn't! Absolutely superb experience. From being disappointed to being over the moon. She's a credit to your company! Thanks Ryan

Fantastic repair and service of my Seiko watch. Rapid turnaround and will definitely use again. Highly recommended. Thanks Lee

Just needed a couple of links removed from watch. Could not have been more obliging. Polite, courteous and did a perfect job very quickly. Highly recommend.

Amazing customer service and amazing quality jewellery!I bought some diamond earrings for my best friends birthday and there was so much choice, he spend lots of time helping me to find the perfect earrings at a great price.Will definitely be returning!

I’ve now been to this shop 3 times for different issues relating to the same wrist watch. Each time the service was high quality at a reasonable price.The inside of the shop looks amazing as well with a range of different clocks on display.On all occasions that I’ve been the people working at the shop have been very friendly and helpful.

William Mansell restored my faith in watch repair after a horrendous experience with Goldsmiths in Kingston and a particularly bad experience with a small stand horologist in Aldershot.These previous exploits left me respectively with an Omega TC2 apparently beyond economical repair despite only needing some new batteries (thanks Swatch for the last diagnosis!!) and in the case of the independent horologist an Omega Seamaster in a worse condition that I'd brought it in with and a TC2 fitted with the wrong batteries (not deep enough) causing the time to skip occasionally and me thinking that perhaps Swatch were correct.Anyway, back to the point and the good bits.I visited Will's delightfully quirky shop and was pleased in the interest that he took in my watches and confidence that he could get them all sorted.Indeed that very afternoon he called me to say that he'd fitted the correct batteries in the Omega TC2 and that it seemed to be working perfectly. He also supplied me with a quote to service the Seamaster properly, replace the bezel and polish it up.I collected the TC2 the next day and it worked just as new; I was particularly impressed that Will's knowledge and ability with timepieces old and new meant that he had already set the time correctly (it's tricky and involves magnets on a TC2).In due course (the bezel had to be ordered) the Seamaster was ready and to be honest with you it looked as good as new and has continued to work beautifully since the service.I'm a very happy customer and would eagerly recommend Will's services. I sincerely hope that his shop and others like it that really do have the knowledge and the care in their art continue for long to come!He also has a very lovely dog who presumably bites yer leg if you don't pay! ;)Good work. Thanks Will!Adam

Not great months of back and forth clock still not working properly

Joseph, at the clock repairs Stroud has completed a full repair & service to a mystery clock that has not been working for nearly 40 years. I have found his service very professional & his workmanship to the highest of standards. I can fully recommend his services & would willingly use him again. Ian Hannam.

The staff at PR Jones are fantastic. I wanted to buy a new watch and I was looking to spend about £400 so I could buy a good quality one.I purchased a Citizen Eco-Drive, which is quite a complicated watch to set up. After trying several times myself I went into PR Jones and the gentleman said straight away that he thought he knew what the problem was and how to fix it. Within half an hour it was sorted.For me it was quite frustrating, so for them to sort it so quickly was fantastic.I also received the same excellent service last time I used them.I would highly recommend them to any one.Thank you so much.Ian